Information Collection:
1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, contact number, date of birth, government-issued identification, and financial information when you sign up for an account or use our services.
1.2. Transaction Data: To facilitate forex transactions, we collect data related to your trading activities, such as order history, trade execution details, and account balances.
1.3. Log Information: When you interact with our website, we automatically collect certain information, such as your IP address, browser type, operating system, and pages visited, to improve our services and website functionality.
Use of Information:
2.1. Service Delivery: We use the information collected to provide and improve our forex brokerage services, process transactions, execute trades, and offer customer support.
2.2. Communication: We may use your email address or contact number to send important updates, notifications, and promotional materials related to our services. You can opt-out of marketing communications at any time.
2.3. Compliance: To comply with legal and regulatory obligations, we may use your personal information for identity verification, fraud prevention, and to adhere to anti-money laundering (AML) and know-your-customer (KYC) requirements.
2.4. Data Analytics: We may analyze user behavior and trading patterns to enhance our services, optimize user experience, and improve our marketing efforts.
Information Sharing:
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to perform services on our behalf, such as payment processing, data analysis, and customer support.
3.2. Legal Requirements: We may disclose your information when required by law, court order, or government authority to protect our rights, privacy, safety, or property, or that of our users.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Data Security:
4.1. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
4.2. While we strive to protect your personal information, no data transmission over the internet or electronic storage can be guaranteed 100% secure. Therefore, we cannot guarantee absolute security.
Cookies and Tracking:
5.1. We use cookies and similar tracking technologies to enhance your website experience, remember user preferences, and track usage patterns.
5.2. You can modify your browser settings to refuse cookies, but this may affect your ability to access certain features of our website.
Your Choices:
6.1. You can review, update, or delete your personal information by logging into your Prime OTP account or contacting our customer support team.
6.2. You can opt-out of receiving marketing communications by following the instructions in the email or contacting us directly.
Updates to the Privacy Policy:
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
7.2. We will notify you of any material changes to this policy by posting a prominent notice on our website or sending you an email.
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@primeotp.com.