1. Subject of the Agreement
1.1 This Agreement governs the relationship between the Company and the Client, including the provision of trading services, execution of orders, deposits, withdrawals, and other associated activities.
1.2The Company is incorporated under the applicable laws of the Republic of Mauritius and is licensed by the Financial Services Commission (FSC) (www.fscmauritius.org/en).
1.3By agreeing to this Agreement, the Client acknowledges that they have read, understood, and agreed to the terms set forth in this document, along with the Risk Disclosure, Privacy Policy, Client Complaints Policy, and other related policies available on the Company’s website.
1.4The Client warrants that:
If they are a natural person, they are of legal age to enter into this Agreement under the laws of Mauritius.
If they are a legal entity, they have the necessary capacity and authorization to do so.
1.5This Agreement is legally binding under the Electronic Transactions Act 2000, ensuring its validity and enforceability even if electronic records are used.
2. Definitions
2.1Access Data:
The credentials (username and password) provided to the Client to access their trading account.
2.2
Trading Platform:
The software provided by the Company, such as MetaTrader 5, through which the Client executes trading activities.
2.3
Client Money:
Funds deposited by the Client into their trading account for trading purposes, managed in accordance with the applicable segregation rules.
2.4Order:
An instruction provided by the Client to the Company to open or close a trade under specific conditions.
2.5Leverage:
The ratio of the Client’s funds to the size of a trade, enabling leveraged trading (e.g., 1:500).
(For the full list of definitions, refer to the complete Agreement on the Company’s website.)
3. Services Provided
3.1 The Company offers investment and trading services, including:
- Execution of orders on financial instruments (e.g., Currency Pairs, Derivatives, CFDs).
- Access to the Trading Platform and associated tools for analysis.
3.2 All trading activities are conducted on a non-advisory basis. The Client acknowledges that the Company does not provide investment advice and that all trading decisions are solely the Client’s responsibility.
3.3The Company ensures compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) laws by conducting due diligence on all Clients.
4. Client Obligations
4.1The Client shall:
- Provide accurate and truthful information during registration and promptly update any changes.
- Use the Trading Platform in compliance with this Agreement and applicable laws.
- Not engage in abusive trading strategies (e.g., arbitrage, latency abuse).
4.2 The Client agrees that all trading activities carry inherent risks and that they shall not invest funds they cannot afford to lose.
5. Deposits and Withdrawals
5.1 Deposits must originate from accounts registered in the Client’s name. Third-party deposits are strictly prohibited.
5.2 Withdrawals shall be processed to the same source of funds used for deposits, in accordance with the Company’s AML policy.
5.3 The Company reserves the right to request additional identification documents before processing withdrawals to ensure compliance.
5.4 In case of inactivity exceeding 365 days, the Company reserves the right to transfer funds from inactive accounts to the Client’s Wallet, with applicable administrative fees.
5.5 This Agreement and any terms of the Transaction made under this Agreement may be modified by Prime OTP Ltd from time to time and Prime OTP Ltd will notify the Client of any such modifications. Client agrees to be bound by the modification of the terms of the transaction at an earlier date among the following dates:
6. Trading Conditions
6.1 The Client agrees to abide by the trading conditions provided on the Company’s website, including:
- Spread, margin, and leverage requirements.
- Execution methods and applicable fees.
6.2 The Company reserves the right to modify trading conditions without prior notice in exceptional circumstances (e.g., market volatility).
6.3 The use of multiple trading accounts for abusive strategies is strictly prohibited and may result in account suspension or closure.
7. Risk Acknowledgment
7.1 The Client acknowledges that trading in financial instruments involves significant risks, including but not limited to:
- Market volatility.
- Use of leverage, which may amplify losses.
7.2 The Company shall not be held liable for any losses incurred by the Client.
8. Dispute Resolution
8.1 Any complaints must be submitted in writing to complaints@primeotp.com, including details of the dispute and supporting documentation.
8.2 If unresolved, disputes shall be referred to arbitration administered by the Mauritius Mediation and Arbitration Centre (MARC) in accordance with MARC Arbitration Rules.
8.2 The governing law for this Agreement is the Republic of Mauritius.
9. Force Majeure
9.1 The Company shall not be liable for failure to perform its obligations under this Agreement due to events beyond its reasonable control, including natural disasters, wars, or technological failures.
9.2 If a Force Majeure Event continues for more than 90 days, either party may terminate the Agreement.
9.2 Upon the issuance of the above notice, Prime OTP Ltd's liability will be temporarily suspended and Prime OTP Ltd will negotiate other arrangements with the Client.
10. Termination
10.1 The Company reserves the right to terminate this Agreement and close the Client’s trading account at its sole discretion, with or without notice, in cases of:
- Breach of this Agreement.
- Fraudulent or illegal activities by the Client.
10.2 The Client may terminate this Agreement by providing written notice, provided no outstanding obligations exist.
11. Miscellaneous
11.1 This Agreement constitutes the entire understanding between the Company and the Client. Any amendments shall be communicated via the Company’s website or internal notifications.
11.2 The official language of this Agreement is English. In case of discrepancies with translated versions, the English version shall prevail.
By submitting the registration form and using the Company’s services, the Client acknowledges that they have read, understood, and agreed to this Client Agreement.
For further information or assistance, please contact us at support@primeotp.com.